Return & Refund Policy

We want you to be satisfied with your purchase. If there is an issue with your order, our team is here to help.

Returns

Due to the personal-care nature of our products, we can only accept returns for items that are unused, unopened, and in their original packaging. Return requests must be made within the specified return period after delivery.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact our customer support team as soon as possible. Kindly share your order number, product details, and clear photos or videos so our team can review your request.

Refunds

Once your return or refund request has been reviewed and approved, the refund will be processed through the applicable payment method. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Products that have been opened, used, altered, or damaged after delivery are not eligible for return or refund. Items purchased as part of certain promotions or clearance offers may also be non-returnable.

Change of Mind

Returns or refunds for a change of mind may not be accepted once an order has been dispatched or delivered.

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. Orders that have already been dispatched may not be eligible for cancellation.

Need Help?

For any return, refund, or order-related concerns, please contact our customer support team with your order details. We’ll review your request and assist you accordingly.